Terms of service
Terms of Service
Last updated: March 2026
1. Introduction
Welcome to Netic Skin Care. By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase. If you do not agree to these terms, please do not use our website or services.
2. About Us
Netic Skin Care is a South African-based skin and hair care brand. For any queries related to these terms, you can reach us at neticskincaresa@gmail.com.
3. Products & Orders
- All products are subject to availability
- We reserve the right to discontinue any product at any time without notice
- Product images on our website are for illustration purposes and may slightly differ from the actual product
- By placing an order, you confirm that all information provided is accurate and complete
- We reserve the right to cancel or refuse any order at our discretion
4. Pricing
- All prices are listed in South African Rand (ZAR) unless otherwise stated
- Prices are subject to change without notice
- We are not obligated to honour pricing errors on our website
- Promotional pricing is valid only for the specified period and cannot be applied retrospectively
5. Payment
- Payment is required in full at the time of purchase
- We accept major credit and debit cards, EFT, and other payment methods as listed at checkout
- All transactions are processed securely
- Netic Skin Care does not store your payment details
6. Shipping & Delivery
- We ship within South Africa and to selected international destinations
- Delivery times are estimates only and are not guaranteed
- Netic Skin Care is not responsible for delays caused by courier services, customs, or circumstances beyond our control
- Risk of loss passes to you upon handover to the courier
7. Returns & Refunds
Our return and refund process is outlined in our separate Return & Refund Policy, which forms part of these Terms of Service. By placing an order you agree to those terms.
8. Intellectual Property
All content on the Netic Skin Care website — including text, images, logos, product descriptions, and graphics — is the property of Netic Skin Care and may not be copied, reproduced, or used without our express written permission.
9. Disclaimer
- Our products are not intended to diagnose, treat, cure, or prevent any medical condition
- Results may vary from person to person
- Always perform a patch test before using any new skin or hair care product
- If you experience an adverse reaction, discontinue use immediately and consult a medical professional
- Netic Skin Care is not liable for any allergic reactions or skin sensitivities resulting from product use
10. Limitation of Liability
To the fullest extent permitted by law, Netic Skin Care shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the product in question.
11. Privacy
We take your privacy seriously. Any personal information collected through our website is used solely to process your order and improve your experience. We do not sell or share your data with third parties without your consent. Please refer to our Privacy Policy for full details.
12. Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa. Any disputes arising from these terms shall be subject to the jurisdiction of the South African courts.
13. Changes to These Terms
Netic Skin Care reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the new terms.
14. Contact Us
If you have any questions about these Terms of Service, please contact us:
📧 neticskincaresa@gmail.com 🕐 Monday – Friday, 9am – 5pm (SAST)